AI & disability
Once AI mediates services, disability inclusion becomes a systems question. If the interface is unusable, or the model misunderstands context, the outcome is exclusion, even when nobody intended it.
What this stream covers
- Where AI systems commonly exclude people with disability
- Assistive tech failure modes (chat UIs, forms, auth flows, “smart” help)
- Decision systems: bias, interpretability gaps, and no meaningful review path
- Governance requirements that prevent “oops” harm
If your organisation says “inclusive by default”
Then at the very least, your AI systems needs:
- Governance records that back up that claim.
- Test evidence that demonstrates operability for people with disability.
- Remediation logs when it failed, and how you fixed it.
- Accessibility acceptance criteria
- Tested pathways